.Five9 (FIVN) has been actually awarded the 2024 Aragon Study Technology Honor for Artificial Intelligence Contact Centers and also called a Forerunner in two Aragon Analysis Globe reports: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Connect With Center, 2025. The provider was identified as the best critical seller in the AI Representative Operating systems report.At the core of Five9’s development is their eyesight for The brand-new CX, where AI Representatives and AI-empowered Human Brokers collaborate to deliver hyper-personalized consumer adventures. The business just recently launched brand new innovations featuring Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use of technology in market development as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Innovation Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research study Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Investigation Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Research study Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The NEW CX, ou00f9 Agents AI et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was additionally named a Leader in The Aragon Investigation Planet for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and Aragon Research Globe for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX Platform, has been actually named a champion of the 2024 Aragon Research Study Advancement Honor for Artificial Intelligence Connect With Centers. In addition, Five9 has been actually named a Forerunner in 2 Aragon Research study World files: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. This acknowledgment coming from Aragon Research study underscores Five9’s position as a forerunner in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 record roles Five9 as one of the most
key vendor measured in
the report, realizing Five9 s critical eyesight for AI-driven innovation in CX. At the center of this advancement is Five9’s vision for The NEW CX where Artificial Intelligence Agents as well as AI-empowered Person Agents work together to deliver hyper-personalized, simple and easy consumer expertises. Through equipping companies to supply transformative consumer communications while lowering expenses and boosting effectiveness, Five9 is establishing new criteria for AI-powered answers in the get in touch with center business.
AI is fundamental for generating awesome consumer adventures, and also our team are honored to become pinpointed by AragonResearch as innovative for our attempts to move the smart call center ahead, said Jonathan Rosenberg, Chief Innovation Officer as well as Head of AI, Five9. Our focus has actually been actually, and also are going to continue to be, assisting organizations deliver those expertises along with simple resources and functionalities. With each brand-new technology, our company take a breakthrough for each Five9 and for the business overall.
The Aragon Analysis Technology honor determines providers leveraging lofty use technology to not only adjust as markets change, however to definitely interfere with as well as educate just how their markets are going to develop. Five9 was actually formally offered along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research study awards ceremony.Five9’s commitment to technology, particularly its own vision for combinationing AI Agents and also AI-empowered Person Representatives, is specifying a new requirement for exactly how services can easily deliver hyper-personalized and also seamless customer adventures, pointed out Jim Lundy, Founder, CEO as well as Lead Analyst, Aragon Analysis. This award as well as document identification improves Five9’s dedication to delivering artificial intelligence technologies for CX.
Previously this year, the provider introduced brand new improvements, including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Representatives, that enhance the way providers come close to CX, steering better end results for each consumers and representatives. Regarding Five9. The Five9 Intelligent CX System, powered by Five9 Genius AI, gives an extensive rooms of answers to energy AI-elevated consumer experiences that provide better business results and also Carry Delight to CX.
Our combined cloud-native offering permits hyper-personalized consumer adventures and also even more equipped staff members, bring in every client communication a lot more connected, easy, and personal. Counted on by 2,500 +clients and 1,400+ partners around the world, Five9 unites the energy of artificial intelligence, our system, and also our people to drive AI-elevated CX.To learn more, see www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Liberties Booked.
The id of an Aragon Study honor winner is actually certainly not a promotion through Aragon Research study of any provider, product, or even service. Viewpoint resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What significant honors performed Five9( FIVN) win in 2024 coming from Aragon Analysis? Five9 won the 2024 Aragon Analysis Technology Honor for AI Get In Touch With Centers and was actually named an Innovator in two Aragon Investigation Globe files: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025.
What brand-new AI products did Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents to enhance client adventure monitoring.Just how carries out Five9’s( FIVN )BRAND-NEW CX eyesight influence customer service? Five9’s NEW CX sight incorporates AI Representatives along with AI-empowered Individual Representatives to provide hyper-personalized, straightforward customeradventures while lessening costs and strengthening efficiency.
What was actually Five9’s( FIVN) strategic position in the Aragon Research Entire world 2025 record? Five9was actually placed as the absolute most tactical supplier in the artificial intelligence Broker Platforms in the ICC, 2025 document, realizing their calculated sight for AI-driven advancement in CX. When carried out Five9( FIVN) acquire the AragonResearch Study Innovation
Award
?
Five9 was formally introduced with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.